Last Updated: May 2026
At Nirmalya Tea, a brand under Brew Super Foods Pvt. Ltd., we value the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website (https://nirmalyatea.com), use our mobile applications, or purchase our products. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide a seamless and personalized experience. This includes Personal Identifiable Information (PII) such as your name, shipping address, billing address, email, and phone number, which you provide during account registration or checkout. Additionally, we automatically collect Technical Data when you navigate our site, including your IP address, browser type, device information, and browsing patterns. If you make a purchase, payment information is processed via secure third-party gateways; we do not store full credit card details on our local servers.
2. How We Use Your Data
The information we collect is used primarily to fulfill your orders, process payments, and provide reliable delivery services. We also use your contact details to send order updates, respond to customer service inquiries, and, with your consent, share newsletters or promotional offers about new Nirmalya Tea blends. On a broader scale, we analyze anonymized usage data to improve our website functionality, optimize our product range, and ensure our marketing efforts remain relevant to your interests.
3. Cookies and Tracking Technologies
Our website utilizes "cookies" and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your login sessions, keep track of items in your shopping cart, and understand which pages are most popular. You have the option to disable cookies through your browser settings; however, please note that doing so may limit your ability to use certain features of the Nirmalya Tea online store, such as the checkout process.
4. Sharing with Third Parties
Brew Super Foods Pvt. Ltd. does not sell, trade, or rent your personal information to third parties for their marketing purposes. We do share necessary data with Trusted Service Providers who assist us in operating our business. These include payment processors (to secure your transaction), shipping and logistics partners (to deliver your tea), and IT support services. All such third parties are contractually obligated to keep your information confidential and use it solely for the purpose of providing the services we have requested.
5. Data Security and Retention
We implement a variety of industry-standard security measures, including SSL (Secure Socket Layer) encryption, to maintain the safety of your personal information during transmission. Your data is stored on secure servers protected by firewalls. We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, comply with legal obligations (such as tax and accounting laws), or resolve disputes.
6. Your Rights and Choices
We believe you should have control over your data. You may access, update, or correct your personal information at any time by logging into your account on our website. If you wish to opt-out of marketing communications, you can click the "unsubscribe" link in any email we send. Residents of certain jurisdictions may also have the right to request the deletion of their personal data or a copy of the information we hold, subject to certain legal exceptions.
7. Changes to This Policy
As Nirmalya Tea continues to grow, we may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically. Your continued use of our website or services after any changes signifies your acceptance of the updated terms.
Contact Information
For any questions regarding this Privacy Policy or the handling of your data, please contact our grievance officer:
- Company Name: Brew Super Foods Pvt. Ltd.
- Email: info@nirmalyatea.com
- Alternative email: girija@nirmalyatea.com
- Phone:0674-3152181, 1800 890 6337
- Address: Plot No.HIG-1/56, Main Road, Kapila Prasad, Bhubaneswar, Dist.-Khurda, PIN-751002, Odisha
